brand and strategy

From strategy to design: Insights that shaped my approach to marketing

What makes a brand or a person stand out in a noisy digital world?
Is it the strategy behind the message? The way it looks and feels? Or the confidence with which it’s presented?

Over the last few weeks, I had the opportunity to attend two incredibly insightful seminars through George Brown College’s Digital Marketing program, one led by Jacqueline Hisey, Senior Campaign Manager at Studio 71, and the other by John Paulo Cardoso, creative strategist and professor.

Though their topics were different, Jacqueline focused on campaign strategy and personal branding, while John explored design and creative communication, together, their insights reshaped how I view marketing, self-promotion, and how to stand out in a crowded digital space.

Building Confidence Through Strategy with Jacqueline Hisey

Jacqueline Hisey’s session offered a deep dive into the behind-the-scenes world of digital ad campaigns, specifically around premium YouTube ad space. Before her talk, I didn’t fully understand what gave certain ad placements that “premium” label. Jacqueline explained how Studio 71 offers advertisers greater control over where and how their content is placed, ensuring brand safety, audience alignment, and overall campaign effectiveness.

But what resonated most was her personal career story. Despite not meeting every listed requirement for her current role, she reached out directly to someone at Studio 71 to ask thoughtful questions and express interest. That moment of initiative led to a job offer.

It was a great reminder that success isn’t always about checking every box, it’s about showing initiative, being curious, and making genuine connections.

Since her session, I’ve taken a more active approach to networking and career growth. I’ve started building meaningful connections on LinkedIn, not just to pitch myself, but to learn, share, and collaborate.

Aesthetic Literacy with John Paulo Cardoso

John Paulo Cardoso’s presentation, Creative-Driven: Aesthetic Literacy in Marketing, introduced a new lens for evaluating visual communication. While I already had a general understanding of good design, John challenged us to think more critically about how design communicates meaning—and how it’s directly tied to strategy and user experience.

He introduced a simple but powerful framework based on three pillars of aesthetic literacy:

  • Clarity and Brand Alignment
  • Emotional and Sensory Impact
  • Functionality and Audience Relevance

We explored real-world campaigns, including a humorous Heinz ketchup ad that used body language and visual cues to evoke emotion, and the rebranding of LifeLabs, where a cleaner design and new color palette transformed public perception of professionalism and trust.

John’s session reminded us that our personal brand including, resumes, portfolios, and LinkedIn profiles speaks volumes before we say a word.

After the session, I took a fresh look at my LinkedIn profile and resume. I asked myself: Does this reflect who I am and the kind of roles I want? I’ve started updating both making them visually cleaner, more cohesive, and more aligned with how I want to be perceived in the marketing space.

Bridging Strategy and Design

What tied both speakers together were a shared theme: marketing is about people, not just products. Whether designing a campaign for a brand or applying for a job, how we show up, both visually and strategically, can make all the difference.

Jacqueline gave me the push to step out with confidence and seize opportunities. John gave me the tools to ensure that how I show up backs that confidence up with clarity and purpose. Together, they helped me connect the dots between strategy and design, and how both are essential to building a memorable, authentic brand.

Conclusion

Prior to the sessions, marketing and personal branding felt like two separate ideas to me. Now, it’s clear they are deeply connected. Growth in this field requires intentional presentation, both in the work we produce and in how we share it with the world.

I’ve already started applying what I’ve learned, refining my resume, connecting with professionals on LinkedIn, and being more strategic about how I design my personal brand. And most importantly, I’m doing it with more confidence, because marketing isn’t just about what we say, it’s about how we say it, and how we make people feel when they see it.

Written by: Kemili Norman William

Driving Results with Digital Marketing and Analytics

Digital analytics has become the cornerstone of effective marketing, enabling businesses to connect with audiences through data-driven strategies. By leveraging tools, analytics, and customer insights, marketers can transform how they reach and engage their target audiences.

Understanding the Customer Journey

Successful marketing begins with a deep understanding of the customer journey—from searching for solutions to making a purchase. Mapping out this journey allows marketers to create content and experiences that resonate at every stage, ensuring that messages reach the right audience at the right time.

The Power of Data and Dashboards

A strong analytics process is essential for marketing success. This typically involves five key steps: Measure, Collect, Analyze, Report, and Optimize. Tools like Google Analytics and HubSpot simplify tracking what’s working and where improvements are needed.

Dashboards are crucial for visualizing data, identifying trends, and making quick, informed decisions. They transform complex metrics into actionable insights, helping marketers track key performance indicators such as website traffic, conversion rates, and social media engagement.

AI: A Game-Changer in Marketing

Artificial intelligence (AI) is revolutionizing digital marketing by streamlining content creation and providing deeper insights into user behavior. AI-powered tools like Jasper can quickly generate blog posts, social media updates, and ad copy, saving time and increasing efficiency. Meanwhile, platforms like FullStory analyze user interactions, offering valuable insights into customer behavior.

While AI accelerates marketing processes, it is most powerful when paired with human creativity and strategic thinking. The human touch remains essential for interpreting data, crafting compelling narratives, and making data-driven decisions that align with business goals.

Targeting Smarter with Marketing Tools

Advanced marketing tools can help businesses reach their audiences more effectively. Platforms like Salesforce and 6sense provide insights into where customers are in their buying process, from early research stages to purchase readiness. This allows marketers to tailor their outreach, ensuring that messaging aligns with the customer’s needs and intent.

Additionally, leveraging tools that highlight search trends and customer inquiries is essential. Creating content that answers popular questions, such as “How long does it take to charge an electric vehicle?” can attract engaged audiences and position a brand as a thought leader.

The Power of Automation

Automation tools are vital for nurturing prospects and maintaining customer relationships. Automated follow-ups, email engagement tracking, and sales team notifications help move leads through the buying journey while saving time and effort. Marketing automation platforms can also segment audiences and personalize campaigns, increasing engagement and conversion rates.

A Fresh Perspective on Marketing

Effective marketing isn’t about broadcasting—it’s about listening and delivering value. Successful campaigns are built on intentionality—using data to understand customer needs and providing solutions at the right time.

One impactful concept is to “put triggers in front of motivated people.” By identifying customer pain points and delivering solutions when they are most needed, marketers can drive results with less guesswork and more precision.

Putting Insights into Action

Here’s how these insights can be applied to future campaigns:

  • Build Dashboards: Track key metrics like social media engagement and website traffic to gain real-time insights and adjust campaigns accordingly.
  • Focus on Solving Real Problems: Create content that addresses popular questions and customer pain points. Using tools like SEMrush, identify trending topics and keywords to ensure that content reaches the right audience.
  • Leverage Automation and AI: Use tools like 6sense to automate follow-ups and improve campaign timing. Additionally, explore AI tools like Jasper to streamline content creation, allowing more time for strategic planning.

Conclusion: Balancing Data, Creativity, and Timing

These insights reinforce that successful digital marketing combines data-driven decision-making, creativity, and perfect timing. By integrating tools like 6sense, Salesforce, and Jasper, marketers can better understand audiences, create impactful content, and stay ahead in the fast-changing digital landscape.

Mastering these tools and strategies will empower marketers to deliver more meaningful campaigns, achieve better results, and continuously adapt to evolving audience needs.

Written by

Kemili Norman-William